Privacy & Security

Nbaaje's Privacy Policy — Your Information, Our Responsibility

Here's a clear, transparent look at how we collect, use, and protect the information you share while using nbaaje.

Last updated: January 1, 2026
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We How We Stand by You Here

The six core pillars of nbaaje's Privacy Policy — keeping your information safe

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access this information.

No Sale of Data

Nbaaje never sells your personal information to advertisers or third parties. Your data is used solely to deliver our services.

You're in Control

You may request to view, correct, or delete your collected data at any time. We respect and uphold your right to privacy.

Limited Data Collection

We only collect the information necessary to run our services — nothing more, nothing less. No unnecessary data is requested or stored.

Cookie transparency

We are transparent about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

Regular Security Audits

Nbaaje conducts regular system audits through independent third-party security specialists. Any vulnerabilities identified are addressed promptly.

Welcome to nbaaje. This Privacy Policy ("Policy") explains what information we collect when you use the nbaaje platform, how we use it, and the steps we take to protect your privacy. By registering or using our services, you are considered to have accepted this Privacy Policy.

This Privacy Policy is to be read alongside our Terms & Conditions works in conjunction with. We recommend reading both documents together.

1

What Data We Collect

Nbaaje collects various types of information to provide and improve its services. This information comes from two main sources — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide Directly

  • Registration information: Full name, mobile number, email address, date of birth, and current address.
  • Identity verification information: National ID (NID) number or passport details, required for the KYC process.
  • Payment Information: Mobile banking numbers (Mobile Pay, Nagad, Rocket). We do not store card numbers or full bank account details.
  • Contact Information: Conversations with the support team, live chat messages, and emails.

Automatically collected data

Data Type What we collect Purpose
Device Information Device type, operating system, browser Service Optimization
Log data IP address, login time, page visits Security & Fraud Prevention
Cookie Data Session tokens, preference settings Improving user experience
Usage Data Betting history, preferred events Personalized Services
Location data Country and city-level data only Service Eligibility Verification

Please Note: We never store your full bank account number, card PIN, or OTP codes. If anyone asks for this information on our behalf, treat it as a fraud attempt.

2

How your information is used

Nbaaje is fully transparent about how your data is used. Information collected is used solely for the following purposes:

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: For accepting bets, communicating results, distributing winnings, and processing transactions.
  • KYC Verification: To verify identity and prevent unlawful activity.
  • Customer Support: To address your questions, complaints, and support requests.
  • Security: To detect and prevent fraud, hacking, and account misuse.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Legal Notices: To send important updates, policy changes, or account-related notifications.
  • Legal Obligations: To comply with Bangladesh's laws and regulatory requirements.

If you'd prefer not to receive marketing messages, you can opt out at any time by emailing support@nbaaje.com. Please note that important account notifications cannot be turned off.

3

Data Sharing & Disclosure

Nbaaje never sells or rents your personal information to third parties. However, data may be shared in certain specific circumstances necessary for operating our services:

Service provider partners

We work with trusted third parties who provide technical and financial services on our behalf. These partners include:

  • Payment processors (Mobile Pay, Nagad, Rocket) — to complete transactions
  • Identity verification providers — for KYC processing
  • Cloud storage and hosting providers — for data storage purposes
  • Cybersecurity firms — to protect and secure the platform

All partners operate under strict confidentiality agreements and are not permitted to use your information for any other purpose.

Legal requirements

We may be required to disclose your information in the following circumstances:

  • A valid court order or warrant issued by a Bangladesh court
  • Assisting law enforcement investigations
  • Financial regulatory compliance requirements
  • Anti-money laundering compliance obligations

Your data is never voluntarily disclosed to any government authority without a legal obligation. We always take every legally permissible measure to protect your privacy.

4

Cookies & Tracking Technologies

Nbaaje uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your experience.

Types of cookies we use

  • Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
  • Functional cookies: Remembers your language preference, theme settings, and other personalized configurations.
  • Analytics Cookies: We track which pages are most visited and how long users stay, helping us improve our services.

How to Manage Cookies

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may limit certain platform features and cause login issues.

5

Data Retention & Duration

We retain your information only for as long as necessary to provide our services and meet legal obligations. Some data may be kept for a specified period even after account closure.

  • Account information: For the duration of account activity and up to 5 years after closure.
  • Transaction Records: Up to 7 years, in accordance with Bangladesh's financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Log Data: Typically 90 days; longer where required for security investigations.
  • Marketing Preferences: Updated immediately upon opt-out.

Once the retention period expires, your data is securely deleted or fully anonymized so that you can no longer be identified in any way.

6

Your privacy rights

Every nbaaje member has the rights listed below. To exercise any of these rights, contact us at support@nbaaje.com. We aim to respond within 30 business days.

Right to Access Your Data
Right to rectification
Right to Erasure
Right to Restrict Processing
Right to data portability
Right to object

Please note that certain data may not be deletable due to legal obligations. In such cases, we will explain the reasons in detail.

7

Children's Privacy

Nbaaje is an adult platform and is not intended for anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that a minor has created an account, it will be suspended immediately and all associated data will be permanently deleted.

If you suspect a child or minor you know is using nbaaje, please notify us immediately at support@nbaaje.com.

8

About Third-Party Links

The nbaaje platform may occasionally reference third-party websites or services. These external sites operate under their own privacy policies and are beyond our control.

Nbaaje is not responsible for the privacy practices of these third-party sites. We recommend reading their privacy policies before visiting any external site.

Payment gateways such as Mobile Pay and Nagad have their own privacy policies. When you access their platforms during a transaction, their respective policies apply.

9

Changes to the Privacy Policy

Nbaaje may update this Privacy Policy from time to time — for example, when our services expand, legal requirements change, or we make technical improvements.

  • You will be notified at least 15 days before any significant changes via your registered email or SMS.
  • Minor updates will be published on the website, with the "Last Updated" date at the top of the page revised accordingly.
  • Continued use of the platform following any changes will be considered acceptance of the updated policy.
  • If you do not wish to accept the updated policy, you will have the option to close your account.
10

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through any of the channels below. Our dedicated privacy team is ready to respond promptly.

  • Email: support@nbaaje.com
  • Live Chat: Available 24/7 via the website or nbaaje app
  • Response Timeframe: Typically 3–5 business days; up to 30 business days for privacy-related matters

By registering or using nbaaje's services, you acknowledge that you have read and agreed to this Privacy Policy in full.

Play Safe

Your data is secure — join with confidence

Nbaaje's Privacy Policy ensures that all your information is fully protected. Register for free today and enjoy your welcome bonus.

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